The medieval dungeons may only be visited on a guided tour. Tours with a media guide, daily at 10 and 11 a.m. and 12, 1, 2, 3 and 4 p.m.
Please note:
The Medieval Dungeons will be in January and February 2020.
Special hours for holidays in 2020
| 24 February (Shrove Monday) | closed |
| 25 February (Shrove Tuesday) | closed |
| 10 April (Good Friday) | 11 a.m. - 4 p.m. |
| 11 April (Holy Saturday) | 11 a.m. - 4 p.m. |
| 12 April (Easter Sunday) | 11 a.m. - 4 p.m. |
| 13 April (Easter Monday) | 11 a.m. - 4 p.m. |
| 1 May (Labour Day) | 11 a.m. - 4 p.m. |
| 21 May (Ascension Day) | 11 a.m. - 4 p.m. |
| 31 May (Whitsunday) | 11 a.m. - 4 p.m. |
| 1 June (Whitmonday) | 11 a.m. - 4 p.m. |
| 11 June (Corpus Christi) | 11 a.m. - 4 p.m. |
| 3 October (Day of German Unity) | 11 a.m. - 4 p.m. |
| 1 November (All Saints' Day) | 11 a.m. - 4 p.m. |
| 24 December (Christmas Eve) | closed |
| 25 December (Christmas Day) | closed |
| 26 December (Boxing Day) | 11 a.m. - 4 p.m. |
| 31 December (New Year's Eve) | 11 a.m. - 4 p.m. |