New booking information
How it works:
Book early: Due to the high demand, we strongly recommend that you book early. Please include our lead time and processing time of two weeks each in your planning. During this processing time, we would appreciate it if you would refrain from making queries.
Plan first before booking – please do not book until you know the key data for your visit, such as the date, time, group size, and so on. As soon as you receive a booking confirmation, the booking is binding. Changes and cancellations will result in charges. In the event of cancellations at short notice, the full fee will be charged.
We provide advice, you make the booking: We are happy to help you with your plans before you make the reservation. You can reach us at any time by e-mailing us at
or by calling
+49 (0)911 231 - 73 12
on Mondays between 10:00 a.m. and 3:00 p.m. Please make the reservation online using the booking form. Please note that it is now no longer possible to make bookings via telephone or e-mail due to the new data protection guidelines.
The offers contain information about the content, the education partner who will be conducting the event, and the recommended target group. The duration of the event as well as foreign language offerings can be selected separately. Moderated programs usually include a visit to an exhibition, which enables participants to independently expand upon what they have learned after the event. The partner who is conducting the event can be contacted in advance to agree upon the main focus.
Prices for Educational Events; Group Sizes
All indicated prices are for groups of not more than 25 individuals, or school classes attending as a class. Admission to the exhibition is not included and will be charged separately. To make sure participants and guides can take advantage of the quality we aim for in both the content and organization of our events, we recommend that groups of more than 20 persons should be divided up. For groups of more than 25 persons (or 33 students in a school class) we will automatically divide the group up at the time the reservation is made.
Payments may be made in cash, via ec-cash or by credit card at the ticket desk. Unfortunately we cannot take credit card payments online. Advance payment and payment upon invoice is available only to regular visitors in large groups. Vouchers from the educational and participation package may also be used for educational events and for admission; this offer applies only for visits by school children as a class group, and "excursion vouchers" must be settled by way of the school.